Versand
Shipping Policy
Order Processing
Orders are normally processed within 3–7 working days after payment confirmation and order details confirmation. For customized orders, processing time may be extended based on design and production schedule.
Shipping Methods
We cooperate with reliable international logistics companies to provide safe and efficient delivery.
- Sea Freight: Suitable for bulk orders and large cargo.
- Air Freight: Faster delivery for urgent and small orders.
- Express Shipping (DHL / FedEx / UPS / etc.): Door-to-door service for small packages.
Shipping Time
- Express: 7–15 working days
- Air freight: 5–10 working days
- Sea freight: 25–45 working days
Delivery time may vary depending on destination country, customs clearance and weather conditions.
Shipping Costs
Shipping fees are calculated based on weight, volume, destination and shipping method. We will provide the exact shipping cost before shipment for your confirmation.
Customs & Duties
Buyers are responsible for any import taxes, customs duties or additional fees charged by the destination country. We will assist with necessary export documents to help smooth customs clearance.
Tracking Information
Once shipped, we will send you the tracking number so you can check the delivery status online.
Delivery Issue
If your package is lost, damaged or delayed, please contact us immediately. We will assist you to check and solve the problem with the logistics company.